Welcome to the Iknowledge Solution Privacy Framework
Iknowledge Solution (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy across all digital touchpoints, web applications, custom software platforms, and AI engineering services. This policy details our rigorous standards for data collection, encryption, Non-Disclosure Agreements (NDAs), and global regulatory compliance (GDPR, CCPA, and the India DPDP Act 2023).
1. Information We Collect
Scope of Data CaptureWe collect information necessary to evaluate project proposals, deliver high-performance software, and maintain secure client communications. Data is categorized into:
- Full Name, Professional Title, and Company Name.
- Contact Channels: Business Email, Phone, WhatsApp, Skype.
- Billing Information: VAT/GST IDs, Invoicing Addresses.
- Software Requirements, Technical Specs, API Keys (encrypted).
- Anonymized Site Usage: IP Address, Browser Metadata, Latency logs.
- Client Communications & Meeting Minutes under NDA.
2. How We Process & Use Your Information
Purpose of ProcessingYour data is processed strictly for legitimate engineering and contractual business operations. We operate under a Strict Non-Monetization Policy — we NEVER sell, rent, or trade client personal information to third parties.
- Service Delivery: Engineering web portals, mobile apps, custom AI agent workflows, and dedicated developer pod assignments.
- Project Discovery & RFP Evaluation: Generating technical cost estimates, scope architecture proposals, and non-binding project roadmaps.
- System Security: Preventing brute-force attacks, verifying API requests, and ensuring OWASP top-10 compliance across staging environments.
3. IP Rights, Software Code & NDA Commitments
100% Client Ownership GuaranteeAll custom source code, frontend components, backend architectures, database schemas, and fine-tuned AI model weights engineered by Iknowledge Solution belong 100% exclusively to your company upon project settlement.
Zero Public AI Model Training: We strictly guarantee that your proprietary codebase, internal document embeddings, and RAG knowledge bases are NEVER ingested into public AI training sets or shared across client environments.
Mutual Non-Disclosure Agreement (NDA): Every project engagement is governed by legally binding mutual NDAs protecting all technical specifications, business logic, trade secrets, and customer records.
4. Data Security & Storage Safeguards
Enterprise Defense ProtocolsWe deploy multi-layered defensive security including automated web application firewalls (WAF), zero-trust network access for developer pods, continuous vulnerability scanning, and isolated cloud staging environments.
5. Cookies & Tracking Technologies
Session & Analytics GovernanceCookies are small text files stored on your browser to enhance site performance and remember user preferences. We classify cookies into:
- Essential Cookies: Required for site navigation, form security tokens, and responsive UI state.
- Performance Analytics Cookies: Anonymized telemetry used to measure page load speeds and optimize Core Web Vitals.
6. Third-Party Sub-Processors & Cloud Infrastructure
Vetted Vendor EcosystemWe utilize Tier-1 cloud service providers and sub-processors adhering to SOC2 Type II, ISO 27001, and HIPAA compliance standards:
7. Your Global Privacy Rights (GDPR, CCPA & DPDP Act)
User Control & Data AutonomyRegardless of your jurisdiction, Iknowledge Solution grants the following fundamental data rights:
8. Data Retention & Secure Disposal Protocols
Lifecycle ManagementActive client data is retained for the duration of the project agreement + 60 days of post-launch warranty support. Staging databases and temporary build containers are purged 30 days after final code delivery.
9. Amendments & Policy Updates
Governance ProtocolsWe review this Privacy Policy annually to reflect evolving international privacy laws, AI governance standards, and cloud security frameworks. Material updates will be highlighted via site notification banners.
10. Contact Our Data Protection Officer (DPO)
Direct Governance ChannelFor inquiries regarding this policy, custom Non-Disclosure Agreements, GDPR data rights requests, or security audits, contact our legal counsel: